Plesk Server Management

We monitor your Plesk server without pause, covering CPU, memory, disk, inodes, the RAID array, and the response of every service Plesk runs: the Plesk panel and sw-engine, Postfix, Dovecot, Apache, NginX, MySQL, MariaDB, PHP-FPM, BIND, FTP, and SSH. We also watch the Postfix mail queue for outbound-spam spikes. Custom website sanity checks, application probes, and port monitors are added on request, and the resulting alerts reach our Plesk server management queue instead of your phone.

Disaster recovery is the highest-priority work in your Plesk Server Management. When there is a server compromise, a failed drive, a customer who deleted the wrong subscription, or a database dropped in production, we work without stopping until your data is back. We restore at whatever level the incident needs: a full-server rebuild, a single subscription, one database, or one mailbox. We pull from any backup you have, including the Plesk Backup Manager (local, FTP, or cloud storage like S3 and DigitalOcean Spaces), the provider’s snapshot, R1Soft, JetBackup, or our optional Linux server backup, and where severity allows we can often recover a hacked or crashed server without one.

We replace Plesk’s own Firewall with CSF, since the two conflict, and run it with Fail2Ban jails tuned to your traffic and blocking brute-force attempts on the Plesk panel (port 8443), Postfix, Dovecot, FTP, and SSH; if you would rather keep Plesk’s own Firewall, we leave it in place and do not install CSF. We work Plesk Advisor’s security recommendations end to end, run ModSecurity with a maintained ruleset, and add ImunifyAV or Imunify360 for malware. The panel, mail, and every domain get SSL through the Plesk Let’s Encrypt extension or your own certificate. We harden SSH and DNS, patch the kernel, secure /tmp, /var/tmp, and /dev/shm, and run CloudLinux where you have it. We assist with PCI compliance on e-commerce servers. Hardening is optional. We recommend it to every customer, and if you have any concerns, we can discuss it first and apply all of it, some of it, or none.

We complete Plesk server migrations with the lowest possible downtime. A final fast-sync runs just before the cutover, then DNS flips, and end users arrive on new Plesk server hardware without a status-page incident. We migrate Plesk-to-Plesk and other-control-panel-to-Plesk with the Plesk Migrator extension, and bare-metal-to-cloud from AWS EC2 to DigitalOcean or any source to any target. We also complete CentOS-to-AlmaLinux and CentOS-to-Rocky Linux distro migrations without losing customer data, and the hostname, DNS, mail, and SSL certificates cut over cleanly.

We tune NginX as the reverse proxy in front of Apache, the Plesk default, with proxy rules, caching, and the additional nginx directives a site needs. We size PHP-FPM pools across the multiple PHP versions Plesk runs per domain, so one busy subscription cannot starve the rest. We tune MySQL and MariaDB across buffers, thread cache, and slow-query hunting. We also enable HTTP/2, Brotli and gzip, an in-memory tmp, and Redis or Memcached object caching, and move MySQL data to NVMe where it is available.

You get unlimited 24/7/365 ticket support for anything on your Plesk server: blocked outbound email and SMTP bounces, IMAP and Dovecot connection issues, SSL and TLS certificate renewals, slow WordPress sites and wp-admin lockouts, DNS, SPF, DKIM, and CNAME changes, firewall and ModSecurity rule updates, cron failures, .htaccess and file permissions, malware scans, reboots, outages, and any system administration task you can describe in a ticket. Standard tickets respond in ten to thirty minutes, urgent in five to ten. We do not cap tickets and we do not bill by the hour.

We keep your Plesk server’s patch level current. Plesk Obsidian updates run through the autoinstaller on the release tier you want, with component and PHP upgrades staged and a rollback ready. We run OS package updates, notify you of reboots, and apply security patches for major Linux outbreaks promptly. We also handle MySQL and MariaDB version upgrades, including major-version moves on InnoDB and MariaDB Galera clusters.

When you need a new Plesk server, we build it in full: the Linux OS install, the Plesk panel install, our hardening baseline, and configuration of the services you will host. We deploy Let’s Encrypt for valid SSL on every domain and configure the hostname plus forward and reverse DNS. DNS templates are ready for every domain you add, with DKIM, SPF, and DMARC enabled on every mail domain. We migrate your existing websites, databases, and applications from the old server before the cutover.

We install from the Plesk Extensions Catalog and at the OS level. We install and keep current Docker, Git, Node.js, ImunifyAV, Cloudflare, the SEO Toolkit, and Advisor. Underneath, we provide the PHP versions each subscription needs with their FPM handlers, MySQL, MariaDB, and PostgreSQL for databases, Redis, Memcached, or Varnish for caching, and ClamAV for scanning. We add Java and Tomcat, Python, and Ruby where an app calls for them, along with most third-party Linux software that has an install path.

We configure Postfix through Plesk’s Mail settings, setting mail authentication (SPF, DKIM, DMARC) and per-subscription outbound limits so one hijacked account cannot torch your IP reputation. We also handle Dovecot IMAP and POP3, Roundcube webmail lockouts, SMTP relay and smart-host setup, SpamAssassin and mail-queue triage, DNS records, mailbox quota issues, bounce-loop diagnosis. These are the everyday mail tasks hosting companies forget to ask for until they break.

We also handle Plesk root work, subscription and reseller plan changes, DNS zone work, SSH access management, cron jobs, certificate installation and renewal, firewall rule changes, .htaccess and file permissions, log file analysis, and WordPress and wp-admin recovery. The quick jobs and the long ones get the same attention.