AWS Server Management Services

EC2 and Auto Scaling, RDS and Aurora plus self-managed PostgreSQL, MySQL, and MariaDB, VPC networking with Elastic Load Balancing, CloudFront, and Route 53, S3 and EBS storage with backups and disaster recovery, IAM and AWS Organizations, patching and security hardening, and CloudWatch dashboards, alarms, and logs. You choose which parts we take on; the written scope records exactly where the lines are.

Both. Managed AWS operations include monitoring and incident response — our checks and CloudWatch alarms open tickets on our desk, and a senior engineer acts on them. If monitoring and response is all you want to hand off, that works too: it is simply the smallest scope, and the written scope records it like any other.

Urgent tickets in 5 to 10 minutes and standard tickets in 10 to 30, 24/7/365. Our monitoring opens the ticket itself when something in your AWS environment needs attention, and a senior engineer works it — not an automated acknowledgement.

It is priced to your environment and the work you hand off, never a percentage of your AWS bill. We scope it with you in a conversation, put the scope and the price in writing, and you approve it before anything starts — no hidden costs. Month-to-month, 30-day money-back guarantee.

Least-privilege IAM access scoped to what we manage, with every action logged and attributed to a named engineer. For the servers themselves, SSH with your key pair or one we add for our team. You set the guardrails and escalation rules, and we work inside them.

Yes — into AWS from other hosts and clouds, between AWS regions, and out when that is the right call. The final fast-sync runs just before the DNS change, so end users land on the new environment without an interruption. Migrations are scoped as one-off projects.

Yes — that is the build half. CI/CD pipelines deploying to EC2 or ECS with GitHub Actions, your AWS infrastructure captured in CloudFormation or Terraform, and deployment automation with a rollback path. See Managed DevOps Services for how the build and run halves fit together.

Yes. Docker-based workloads on EC2 and ECS are administered day to day: images rebuilt and deployed, registries kept tidy, and containers monitored like any other production service, within the scope you set.

Often, yes. The most common waste is an over-provisioned instance or storage nobody reviewed. We show you where the environment does not match real usage — instance families, EBS volumes, RDS classes — recommend the change, and carry it out once you approve.

In a limited way. We monitor Windows instances and respond with reboots and service restarts, and that is where our Windows support ends — our depth is Linux. Tell us what you run and you will get a straight answer on fit.

AWS is our specialty. If you also run on Google Cloud, Azure, DigitalOcean, or your own hardware, we support that too — Linux is Linux, and our monitoring works anywhere. See Cloud Server Management for environments outside AWS.

No. Hardening is optional. We recommend it to every customer, and if you have any concerns, we discuss it first and apply all of it, some of it, or none. Whatever we do apply is recorded in the written scope like everything else.

No. If what you want is the Linux instances themselves managed — the OS, the stack, the panel on EC2 or Lightsail — that is Linux Server Management at $85 per server per month. This page covers the AWS environment around them.