DirectAdmin Server Management

We monitor your DirectAdmin server continuously, covering CPU, memory, disk, inodes, the RAID array, and the response of every service: the DirectAdmin panel (port 2222), Exim, Dovecot, Apache, NginX, OpenLiteSpeed, MySQL, MariaDB, PHP-FPM, BIND, FTP, and SSH. We also watch the Exim mail queue for outbound-spam spikes. Custom website sanity checks, application probes, and port monitors are added on request, and alerts go to our DirectAdmin server management queue rather than your phone.

Disaster recovery is the highest-priority work in your DirectAdmin Server Management. When there is a server compromise, a failed drive, a reseller who deleted the wrong user, or a database dropped in production, we work without stopping until your data is back. We restore at whatever level the incident needs: a full-server rebuild, a single user from a DirectAdmin admin-level backup, one database, or one mailbox. We pull from any backup you have, including DirectAdmin’s own backups, the provider’s snapshot, R1Soft, JetBackup, or our optional Linux server backup, and where severity allows we can often recover a hacked or crashed server without one.

We run a CSF firewall alongside DirectAdmin’s built-in Brute Force Monitor (BFM), tuned to your traffic and blocking brute-force attempts on the panel (port 2222), Exim, Dovecot, FTP, and SSH. We install and update ModSecurity rulesets through CustomBuild, with BlockCracking and Easy SpamBlocker stopping outbound spam at the source, and we add ImunifyAV or Imunify360 for malware on request. The panel and every domain get SSL through DirectAdmin’s Let’s Encrypt integration or your own certificate. We harden SSH and DNS, patch the kernel, secure /tmp, /var/tmp, and /dev/shm, and run CloudLinux where you have it. We assist with PCI compliance on e-commerce servers. Hardening is optional. We recommend it to every customer, and if you have any concerns, we can discuss it first and apply all of it, some of it, or none.

We complete DirectAdmin server migrations with the lowest possible downtime. A final fast-sync runs just before the cutover, then DNS flips, and end users land on new DirectAdmin server hardware without a status-page incident. We migrate DirectAdmin-to-DirectAdmin using DirectAdmin’s admin-level backups, other-control-panel-to-DirectAdmin, and bare-metal-to-cloud, from AWS EC2 to DigitalOcean or any source to any target. We also complete CentOS-to-AlmaLinux and CentOS-to-Rocky Linux distro migrations without losing customer data, and the hostname, DNS, mail, and SSL certificates cut over cleanly.

We set the web server the way you run it through CustomBuild, whether Apache, NginX, NginX as a reverse proxy in front of Apache, or OpenLiteSpeed, and we size PHP-FPM pools across the multiple PHP versions DirectAdmin runs per account, so one busy site cannot starve the rest. We tune MySQL and MariaDB across buffers, thread cache, and slow-query hunting. We also enable HTTP/2, Brotli and gzip, an in-memory tmp, and Redis or Memcached object caching, and move MySQL data to NVMe where it is available.

We give you unlimited 24/7/365 ticket support for anything on your DirectAdmin server: blocked outbound email and SMTP bounces, IMAP and Dovecot connection issues, SSL and TLS certificate renewals, slow WordPress sites and wp-admin lockouts, DNS, SPF, DKIM, and CNAME changes, firewall and ModSecurity rule updates, cron failures, .htaccess and file permissions, malware scans, reboots, outages, and any system administration task you can describe in a ticket. Standard tickets respond in ten to thirty minutes, urgent in five to ten. There is no ticket limit and no hourly charge.

We keep your DirectAdmin server’s patch level current. We update DirectAdmin on the release channel you want and rebuild the web stack cleanly through CustomBuild, running build updates, the right components, and a rewrite_confs, with PHP upgrades staged and a rollback ready. We run OS package updates, notify you of reboots, and apply security patches for major Linux outbreaks promptly. We also handle MySQL and MariaDB version upgrades, including major-version moves on InnoDB and MariaDB Galera clusters.

We build a new DirectAdmin server in full when you need one, covering the Linux OS install, the DirectAdmin install via CustomBuild, our hardening baseline, and configuration of the services you will host. We deploy Let’s Encrypt for valid SSL on every domain and configure the hostname plus forward and reverse DNS. DNS templates are ready for every domain you add, with DKIM, SPF, and DMARC enabled on every mail domain. We migrate your existing websites, databases, and applications from the old server before the cutover.

We drive web-stack and OS-level installs through CustomBuild and options.conf, setting the web server you want (Apache, NginX, NginX reverse-proxying Apache, or OpenLiteSpeed), the PHP versions each account needs, and the components, all rebuilt cleanly. Underneath, we provide MySQL, MariaDB, and PostgreSQL for databases, Redis, Memcached, or Varnish for caching, ClamAV for scanning, and BIND for DNS. We also set up CloudLinux with CageFS for tenant isolation, Softaculous or Installatron for one-click apps, and Git, Node.js, Java and Tomcat, and most third-party Linux software with an install path.

We configure Exim the DirectAdmin way, setting mail authentication (SPF, DKIM, DMARC), BlockCracking and Easy SpamBlocker against outbound spam, and per-user sending limits so one hijacked account cannot torch your IP reputation. We also handle Dovecot IMAP and POP3, Roundcube webmail lockouts, SMTP relay and smart-host setup, SpamAssassin and mail-queue triage, DNS records, mailbox quota issues, bounce-loop diagnosis. This is the everyday mail work hosting companies forget to ask for until it breaks.

We also handle Admin, reseller, and user account changes, package edits, DNS zone work, SSH access management, cron jobs, certificate installation and renewal, firewall rule changes, .htaccess and file permissions, log file analysis, and WordPress and wp-admin recovery. The short jobs and the long ones get the same care.